If you can't find the answer you need in the FAQs below, or are struggling with any aspect of the site, you can contact support directly here.

We've tried to make the site as user-friendly as possible and short of deleting your account there isn't actually a lot you can do that's irreversible so don't be afraid to play around and experiment.

If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or contact us.

If you are aboslutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable!

To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.

You can update your email address on the My Account page.

To report an error or problem with the site, you can contact us here.

Absolutely. We do not share any personally identifying information about you to any third party.

If the administrator has enabled it, you can make your profile private by visiting the Profile Privacy page.

If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.

You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.

You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.

There are several ways to do this if it becomes necessary but your first port of call should really be asking them:

• If they are on your Friend List, remove them - this will remove some messaging, commenting and viewing privileges to your profile and created items
• If they are a member of a Group or Event you have created you can remove them, again changing their access privileges
• Block the user. This can be done through the Settings Menu and will prevent that user seeing any of your content
• In the last resort, contact the network administrator, we will investigate and if necessary remove their account and bar them from the network

There are two menu bars as they serve different purposes.
The Top menu bar is mainly for browsing everything that's available on the site, as well as general functions like getting Help, inviting friends to join the network and logging in and out.
The lower menu bar is for navigating your own content - albums you might have created, groups you might have joined and your profile and 'What's New?' pages.

You can access all of your available applications - photo album, blogs, classified ads, groups, polls, events and the chatroom through the 'My Apps' menu item on the lower menu bar

Generally there are two types of settings for each application and most of the time these will be self-explanatory.The appropriate edit/settings links will also be obvious on the page.
The first type deals with your 'global' settings for that application such as notifying you when someone comments on something you have created. There won't always be global settings available as there are certain settings we'll apply across the whole site, for example to maximise your privacy, so don't be concerned if you don't seem to have any options available.
The second type deal with individual items (i.e. events, photo albums, groups, classified listings etc.) that you have created. These tend to deal with privacy settings for that item (see the FAQs on Privacy Options and Privacy Levels above for more details).
You'll be prompted to select from these when you create an item, but you can come back and amend them at any time.

The long bar is an instant messaging interface for chatting with 'Friends' who are online at the same time as you.
You can see who is online (where it says 'Friends Online') and send short messages to them without logging in to the chatroom or using the more formal 'Messages' application.
You can also change your online status here by clicking on the little person icon in the bottom right-hand corner. This is useful if, for example, you do not wish to be disturbed.